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Driving Innovation Inside the UN System

The UN is under more pressure than at any point in its modern history. The task is no longer to ask for more, but to do more with less - and that demands reinvention. We help make that reinvention real.

Driving Innovation Inside the UN System
Driving Innovation Inside the UN System
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Hellon is one of very few independent innovation companies to have earned a lasting foothold inside the UN system. Since 2022 we have worked with UNICEF, UNHCR and UN Global Pulse on around
thirty projects worldwide, helping them reinvent how they engage with audiences, raise funds, and put AI, data and technology to work, at the moment it matters most.

Why Now Matters

Under the UN80 reform, the 2026 Secretariat budget cuts resources by more than nine percent and posts by over twenty percent, and the year began with thousands of roles lost. Austerity alone does not modernise an institution, though. Doing more with less is only possible if the way work gets done is rethought, and if technologies that were optional five years ago become central now.

That is exactly where large, mandate-driven organisations tend to move slowly, and exactly where the right partner creates disproportionate value. The pressure the UN faces is not a reason to wait. It is the strongest argument yet for reinvention.

Earning a seat at the table

In 2022, UNICEF ran a global tender to find the world's best innovation consultancies for its roster. Dozens were considered and only a handful chosen. Hellon was one of them, awarded a six-year long-term agreement.

We have worked with UNICEF ever since, reaching headquarters, country offices and national committees, including the UNICEF National Committee in Finland. We also work with UN Global Pulse, the Secretary-General's innovation lab in New York, where Hellon co-founder Timo Patiala serves as a Senior Adviser. Trust like this is not won with one good proposal. It is built over years, by delivering work that holds up at the most senior levels.

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From Fundraising Innovation to AI

The work has evolved as the needs have, from vision and strategy into the harder questions of how AI, data and technology make that vision operational across many markets at once. With UNHCR, we designed the vision and Target Operating Model for a global Digital Fundraising Hub, with AI opportunity mapping built into the model itself rather than added later. Across the system, our contribution has spanned:

● Bold, audience-centric fundraising visions and the strategies to deliver them
● Target Operating Models and governance for scaling digital and AI capability
● AI and emerging-technology opportunity mapping for regional markets
● Rapid innovation sprints, frameworks and prototypes embedded into strategic plans
● Hands-on facilitation and upskilling across headquarters, regions and national committees

We do not arrive with technology looking for a problem. We start with the mission, find where reinvention will matter most, and bring the design, strategy and engineering to make it real.

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"Our work with Hellon has really helped us think differently. As an agency with a truly creative approach, Hellon have supported us to pioneer an outside-in approach, putting our partners' voices at the heart of our work."

- Victoria Bevilacqua Stephenson, Manager, PFP

UNICEF

Proof in numbers

Across the UN system, our selected collaborations span 25+ innovation and strategy projects, with thousands of people engaged in design and strategy work, 850 UN employees trained, and delivery in more than ten countries. UNICEF selected Hellon as a global innovation partner on a six-year agreement. With UNHCR we delivered a Digital Fundraising Hub vision and Target Operating Model. With UN Global Pulse we support private-sector fundraising strategy and advisory. These are not one-off engagements, but a sustained, multi-year body of work at a level of the system few outside partners ever reach.

The Agent of Change

Reinventing how a large institution works is uncomfortable by design. New technologies and new operating models ask people to let go of the familiar, often faster than feels safe, and that discomfort is where the value sits. An organisation under this much pressure cannot reinvent at the pace it finds comfortable. It has to move at the pace the moment demands.

"Helping the institutions that hold up the international system do more, with less, and faster than they thought possible is some of the most meaningful work we do. This is the moment the UN needs reinvention most, and we are proud to be a partner in it."

- Timo Patiala, Co-founder, Hellon, and Senior Adviser to UN Global Pulse

Want to reinvent the way your organisation works, faster than you thought possible? Let's make it happen together.