Do you wish to grow your skills where strategy meets creativity? We’re looking for a Service Design Intern to join our London team in 2025. Together with our supportive and skilled team, you’ll dive into human-centred projects—researching, ideating, prototyping and helping design services. Ready to make an impact?
Hellon is an award-winning innovation consultancy. Our business lies in the intersection of global business management, service design and digital service development. We’re a community of 100 experts located in London, Helsinki and Oulu.
Service Design Intern – 2025
Location: London
Details: 6 months, full-time, paid internship
Are you curious about people, passionate about design and ready to make a real impact?
Join Hellon as a Service Design Intern and help us design meaningful and human-centered services. At Hellon we put people first. We use creativity, research and strategy to solve real problems for real people – working with clients like UNICEF, Sky, and HSBC to design better services and experiences. See more of our work.
WHAT YOU'LL BE DOING
As a Service Design Intern, you’ll be part of our talented team, supporting client and internal projects from day one. You’ll get hands-on experience and grow your skills in:
- Conducting user research to understand people’s needs, behaviours and challenges
- Turning insights into clear opportunities and design directions
- Co-creating ideas and visualising service concepts, journeys, and blueprints
- Supporting workshops, prototyping, and testing new ideas
- Crafting compelling presentations that tell the story behind your work
- Learning and applying service design methods and tools with mentorship from experienced designers
WE ARE LOOKING FOR SOMEONE WHO:
- Is studying or has studied Service Design, Strategic Design, or Innovation Design (or something similar)
- Has a positive, proactive mindset and loves learning new things
- Is both creative and analytical and, can work well solo or in a team
- Feels excited by a fast-paced environment, working across multiple industries and projects
- Is eligible to work full-time in the UK (unfortunately, we can't offer sponsorship)
WHAT YOU'LL GET FROM US:
- A full-time paid internship
- Real experience on live client projects
- Opportunities to shape internal design initiatives
- A personal portfolio and CV review to help you grow your career