MOMENTUM TALK
Leading Change with Journey Management
WEBINAR | 15 JANUARY | 11:00-11:45 EET
Most organisations map journeys, but only a few manage them strategically to drive real change. In this Momentum Talk, we'll share real-world examples of how organisations can use journey management as a strategic tool for change management.
In this 45-minute webinar:
Expert talk: Learn how journeys can provide the missing link between customer value, business priorities, and technical development.
LähiTapiola case study: Hear how a leading Finnish insurance company is using journey management to steer development projects and business transformation.
Panel discussion: Four expert voices discuss why so many transformations fail, how journey management bridges strategy and execution, and share what global organisations are learning. Live Q&A.
Registration to this webinar has ended.
WHEN?
- Thursday, 15 January 2026
- 11:00–11:45 EET (Finnish Time) / 9:00-9:45 GMT
WHERE?
Zoom
WHO IS THIS FOR?
This is for transformation leaders, CX managers, product managers, and anyone leading transformation and looking to move from strategy to real results.
SPEAKERS
- Lotta Salminen, Senior Designer, Hellon
- Jenni Reijonen, Head of CX Renewal & Design Tools, LähiTapiola
- Martin Palamarz, Co-Founder & Chief Customer Officer, TheyDo
- Emilia Gustafsson, Chief Strategy Officer, Hellon